Chay's profile

Activity for Chay White

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Project Summary

The February Health team executed the following core objectives: Revision of research protocols Refactoring of the USSD functionality Performing offer testing for clinicians Performing currency testing for clinicians Investigating the DHO as a customer segment More details on these core objectives and the other tasks completed throughout the month can be found in the handover document . 1. Revision of Research Protocols Revising the research protocols...

Mel Castillo
by Mel Castillo
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Mel Castillo
Experiment Results

Lean Phase: Unique Value Proposition   Assumption : Testing customer success rate of moving through the Customer Pipeline   Results : 14 clinicians were sent the Information Pack following on from the offer testing (phone calls and text messages, seven successful responses from each).   There was only one reply to the email to organise a meeting, so the seven that were called received a text message asking if they’d received the email and if they were ready to set up a...

Chay White
by Chay White
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Comments 1
Chay White
Customer Segment

DHO Customer Segment Who : A District Health System (DHS) is a health system that operates at the level of a District. It considers the factors contributing to health in the district's environment. The organisation's aim, based on the principles of the Primary Health Care (PHC) approach, is to be equitable, efficient and effective. In Malawi, districts represent the lowest level, fully organised unit of government. Their populations vary widely, ranging from around 100,000 to over 1...

Chay White
by Chay White
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Comments 1
Chay White
Experiment adopted

Lean Phase : Unique Value Proposition Time Box : February Project Weeks 3 - 4 Assumption : Testing customer success rate of moving through the Customer Pipeline. Success Metric Green light: Move on to part two of currency testing Success point: 50% of customers pass from stage one of the Customer Pipeline through to stage 4. Orange light: Find areas where customers are being lost and optimise Customer Pipeline stages in accordance with this. Failure point: 30% or below...

Isaac Crawford
by Isaac Crawford
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Comments 1
Isaac Crawford
Experiment adopted

Research protocol (RP) stage 1 is divided into two smaller components: RP1a and 1b. This is because they examine and assess different aspects of patients’ ability when communicating symptoms. They are included together in stage 1 because the methodologies are performed simultaneously. Statistically, 246 data points are required to obtain a reliable result from our correlation tests.   *RP1a and RP1b are conducted in conjunction with one another*   Lean Phase : Solution Assumption...

Isaac Crawford
by Isaac Crawford
0 Votes
Comments 3
Isaac Crawford
Experiment adopted

Research protocol (RP) stage 1 is divided into two smaller components: RP1a and 1b. This is because they examine and assess different aspects of patients’ ability when communicating symptoms. They are included together in stage 1 because the methodologies are performed simultaneously. Statiscally, 246 data points are required to obtain a reliable result from our correlation tests.   *RP1a and RP1b are conducted in conjunction with one another*   Lean Phase : Solution Assumption :...

Isaac Crawford
by Isaac Crawford
1 Votes
Comments 1
Isaac Crawford
 

Chay White

Sydney, Australia

Joined this community on Feb 5, 2019

University or Company
USYD

Degree or Work area
Business

Project completed as trekker (if applicable)
Health Assessment

Country you Trekked/are Trekking in
Malawi

Reputation ranking

Ranking
87
Points
113

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