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Activity for Laura-Anne Aitken

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Project Summary

The January Health Team had three primary focuses; completing the offer testing stage, preparing currency test experiments and finalising the experiments for research protocol. The full outline can be found in the attached document, and an abridged summary can be found below.   The first focus broke down to two elements. Firstly, the problem statement was synthesised and offer tests were executed, and currency testing experiments were designed.   Offer Testing Posts Experiment...

Isabelle Kohout
by Isabelle Kohout
1 Votes
Comments 1
Isabelle Kohout
Experiment adopted

Lean Phase: Currency Testing Time Box : 1-2 weeks Assumption: Testing customer success rate of moving through the Customer Engagement Plan (CEP) Success Metric Green light : Move on to Utility testing Success point: 75% of customers pass from stage one of the CEP to stage 8. Orange light: Find areas where customers are being lost and optimise CEP stages in accordance with this. Failure point: 40% or below Red light: Review current CEP plan and locate possible blocks...

Laura-Anne Aitken
by Laura-Anne Aitken
2 Votes
Comments 2
Laura-Anne Aitken
Problem

Context In December 2018, the Health Consulting Team conducted interviews with Heads of Clinics in Blantyre in order to validate the customer segment. Through conducting these interviews, the team generated invaluable insights with regard to the healthcare challenges clinicians identify and the emotions they feel in relation to these challenges. From these insights, the January 2019 Health team were able to construct a problem centric message, for the purpose of offer testing, that...

Isabella Strapp
by Isabella Strapp
3 Votes
Comments 1
Isabella Strapp
Idea thumbnail
Experiment adopted

  Lean Phase: Solution   Time Box: February to July (6 months)   Assumption: To ensure the system is reliable and accurate without Project Everest intervention.   Success Metric: Percentage of symptom only triages that match face-to-face consultations after the system is used without direct PEV engagement with patients.   Green light: Integrate algorithm into product   Success point: 95%, As both experiment 1 and 2 ran at a 95% confidence interval, so should the...

Emily Guerin
by Emily Guerin
7 Votes
Comments 3
Emily Guerin
Idea thumbnail
Experiment adopted

  Lean Phase : Solution Assumption : To ensure that usability of the system is does not affect the results obtained Time box: 1 week (January week 4) Success Metric Percentage of symptom only triages that are the same as face-to-face consultations. Green light: Continue on to RP stage 3 Success point: The metric is based upon a 95% confidence interval involving both experiment 1 and 2, where 90.25% accuracy from experiment 2 is needed. This is the success point, thus...

Laura-Anne Aitken
by Laura-Anne Aitken
7 Votes
Comments 4
Laura-Anne Aitken
 

Laura-Anne Aitken

Sydney, Australia

Joined this community on Nov 15, 2018

University or Company
USYD

Degree or Work area
Health

Country you Trekked/are Trekking in
Malawi

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