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Project Summary

[JAN 19] [COLLECTION] [REPURPOSE]

Please find the attached project summary for both the collection and repurpose teams for January 2019.

Rose Gooding
by Rose Gooding
0 Votes
Comments 2
Rose Gooding
by
Rose Gooding
Proposed Experiment
Work Update

[JAN 19] [COLLECTION] Long-term strategy for 'Big Fish'

Big Fish Experiment Framework Preface: "Big Fish" are defined as large organisations with many subsidiaries or individuals that have a large stake in businesses or business property within Dili. This is an experiment framework, not an experiment. The underlying assumption is that the “Big Fish” has individual needs and therefore each experiment should be drafted individually. It provides a number of options of things to consider when designing the experiment. Also, we recommend that a...

Rose Gooding
by Rose Gooding
0 Votes
Comments 2
Rose Gooding
by
Rose Gooding
Experiment Results

[JAN 19] [COLLECTION] Schools offer tests results

Reference to experiment post https://projecteverest.crowdicity.com/post/808340 Lean Phase: Problem Definition   Purpose   To gain a deeper understanding of how school employees and owners personally feel about the waste situation in Timor Leste and how their business approaches waste management.   This post outlines the results of the offer test experiment performed amongst 10 schools in Dili in January 2019. The aim of this experiment was to gain information in regards to:...

Georgia van der Stap
by Georgia van der Stap
1 Votes
Comments 1
Georgia van der Stap
by
Georgia van der Stap
Proposed Experiment
Under Review

[JAN 19] [COLLECTION] UVP Testing of ‘Private/International Schools’ and Their Potential Waste Management Solution

Context: This experiment is asking questions to validate that the international/ private school customer segment does want a service that would assist in solving the waste management problem in their school and the broader community. This experiment should be run concurrently with the Online Banking Experiment link: https://projecteverest.crowdicity.com/post/888390   For the Customer Segment: Private/International schools in Dili   Lean Phase: Unique Value Proposition...

Isabelle Freeman-Pinhorn
by Isabelle Freeman-Pinhorn
0 Votes
Comments 3
Isabelle Freeman-Pinhorn
by
Isabelle Freeman-Pinhorn
Idea thumbnail
Experiment adopted

[FEB 19] [COLLECTION] Testing the unique value proposition and customer segment of a) ‘Expensive’ Hotels b) 'Cheap' Hotels c) 'Restaurants' and their potential waste solution.

Lean Phase: Unique Value Proposition, Customer Segment   Assumption: Based on the verification that all [expensive hotels, cheap hotels and restaurants] want a reliable service, we are testing these three assumptions that [expensive hotels, cheap hotels and restaurants] Want only their recyclables collected Are willing to segregate the waste themselves Are willing to pay for the service   Time Period: 1 week time frame   Success Metrics: refer to attached...

Rose Gooding
by Rose Gooding
1 Votes
Comments 2
Rose Gooding
by
Rose Gooding
Experiment Results

[JAN 19][COLLECTION] Offer Test (b) 'Cheaper' Hotels

Reference to experiment post https://projecteverest.crowdicity.com/post/808340 Lean Phase: Problem Definition   Purpose: To gain a deeper understanding of how cheaper hotel employees, managers and owners personally feel about the waste situation in Timor Leste and how their business approaches waste management.  This post outlines the results of the offer test experiment performed amongst 10 cheaper hotels in Dili in January 2019. The aim of this experiment was to gain...

Rose Gooding
by Rose Gooding
1 Votes
Comments 1
Rose Gooding
by
Rose Gooding
Experiment Results

[JAN 19][COLLECTION] Offer Test (c) Restaurants

Reference to experiment post https://projecteverest.crowdicity.com/post/808340 Lean Phase: Problem Definition   Purpose: To gain a deeper understanding of how restaurant employees, managers and owners personally feel about the waste situation in Timor Leste and how their small business approaches waste management.  This post outlines the results of the offer test experiment performed amongst 21 Restaurants in Dili in January 2019. The aim of this experiment was to gain...

Rose Gooding
by Rose Gooding
1 Votes
Comments 2
Rose Gooding
by
Rose Gooding
Experiment adopted

[FEB 19][COLLECTION] Online banking

Lean Phase: customer relationships, key activities   Offer testing/Value proposition   Assumption: 20% of Timorese businesses use online banking payment systems. Of the 20% of businesses that do online banking, 75% would be willing to pay PEV through online banking.   Time Box: 1 week   Success Metric:   Metric Number of businesses that do online banking and are willing to pay PEV with automatic payments. Proportion of those interviewed that have...

Rose Gooding
by Rose Gooding
0 Votes
Comments 6
Rose Gooding
by
Rose Gooding
Idea thumbnail
Experiment Results

[JAN 19][COLLECTION] Offer Test (a) Expensive Hotels

Reference to experiment post https://projecteverest.crowdicity.com/post/808340 Lean Phase: Problem Definition Purpose: To gain a deeper understanding of how expensive hotel employees, managers and owners personally feel about the waste situation in Timor Leste and how their business approaches waste management. The aim of this experiment was to gain information in regards to: Current waste management practices Individual pain points in regards to waste Ideas for...

Rose Gooding
by Rose Gooding
2 Votes
Comments 2
Rose Gooding
by
Rose Gooding
Experiment Results

[JAN 19][COLLECTION] Bagpay customer feedback

Lean Phase:   Customer segments, solution   Assumption: The assumption is that BagPay customers will say that cost is the reason that they discontinued. However, the real reason is there is not enough value in the service offering for them to be willing to pay. It is assumed that they do have the propensity to pay.   The entire experiment is available on https://projecteverest.crowdicity.com/post/808350   Results:   [Green light]   2 BagPay customer’s clearly...

Rose Gooding
by Rose Gooding
1 Votes
Comments 1
Rose Gooding
by
Rose Gooding
Customer Segment

[Customer segments] ERS Collection

There are a number of key customer segments that have been identified for ERS collection. Hotels Intention:  To establish a clear distinction between the various hotel sizes in Timor Leste. This is based on the assumption that different sized hotels would have varying priorities and perceptions of waste management in Timor-Leste. Process:  Through our data collection we found that there are 61 Hotels in Dili and surrounding areas. We noted their price, number of rooms, web presence...

Rose Gooding
by Rose Gooding
5 Votes
Comments 5
Rose Gooding
by
Rose Gooding
Experiment adopted

[JAN 19] [COLLECTION] Bagpay Customer Feedback Experiment

Lean Phase: Customer Segments, Problem Assumption: The largest block for bagpay customers continuing with the service is cost. [At the end of July we had 3 BagPay customers on board (Osteria, Samuana, ProEma) and throughout July 2018-December 2018 all discontinued their service with us. The understanding of why these customers discontinued as well as a more extensive understanding of their value in waste management in recycling will enable necessary pivots in the service offering.] The...

Rose Gooding
by Rose Gooding
5 Votes
Comments 8
Rose Gooding
by
Rose Gooding
Experiment adopted

[JAN 19] [COLLECTION] offer testing to [Large hotels(a), locally owned restaurants/hotels (BagPay customer segment)(b), schools(c), Organisations with subsidiaries (govt, supermarkets, stores)(d)]

Lean Phase: problem Assumption: [hotels, locally owned restaurants/hotels (BagPay customer segment) schools, organisations with subsidiaries] in the Dili area and surrounds would be interested in a solution to address the waste management problem in their community Time frame:2 week time frame Success metric: success will be measured by the number of people who are interested in or actively looking for a waste management solution. Post-experiment actions: Success point: if 15% of...

Rose Gooding
by Rose Gooding
2 Votes
Comments 7
Rose Gooding
by
Rose Gooding
Idea thumbnail
Project Summary

[JULY 18] ERS Timor-Leste

This month has been an epic one for ERS! Below is a quick summary in relation to the goals set at the start of the month  1)   Sustain the current business -       On-sold the aluminium cans from collections between February and July for US$73.95 at $0.85/kg -       As requested by our employees, segregator and driver wages shifted to a daily wage -       Feedback attained from all customers -       Business stamp with relevant information purchased so that invoices are now to...

Rose Gooding
by Rose Gooding
5 Votes
Comments 3
Rose Gooding
by
Rose Gooding
Work Update

[JULY 18][REPURPOSE] Prototype Plastic Roofing ERS Timor-Leste

ERS’s goal is to minimise the per capita negative environmental impact of cities, mainly with the aid of waste management systems. In last four months of us not being in the country, our autonomous business has collected well over 27,000 PET bottles, 11,000 glass bottles and 85kgs of aluminum cans. With waste management in mind, July team is aiming to create socially beneficial products and services that are tailored to solving the issues in local communities. Bamboo and palms make up a...

Paurush Sohal
by Paurush Sohal
4 Votes
Comments 1
Paurush Sohal
by
Paurush Sohal
Idea thumbnail
Work Update

[JULY 18] [COLLECTION] Bag Pay On the Way

This week marks the operational trial of ERS’s new BagPay system!           Previously, ERS has targeted large, expat owned businesses who can afford our service and who understand our purpose. These businesses served as the innovators and champions of our message; it was their cooperation and belief in our ideas that established ERS as a player in the Dili ecosystem. Now that the service has been established and proven to be capable of autonomous operation, the time for expansion has...

Chris Zancanaro
by Chris Zancanaro
4 Votes
Comments 3
Chris Zancanaro
by
Chris Zancanaro
Idea thumbnail
Work Update

[JULY 18][REPURPOSE]A Real Pain In the Glass

Here in Timor-Leste the recycling of glass bottles has proven to be a real challenge for ERS. We have explored the option to use glass as an aggregate base in roads and concrete, after hearing of the successes of this method back in Australia. We also considered the use of crushed glass as a water filter and as a decorative addition to plaster walls. There has just been one thing stopping us from achieving this and that is resources. After ringing countless construction companies we have...

Maddy O'Mahony
by Maddy O'Mahony
3 Votes
Comments 3
Maddy O'Mahony
by
Maddy O'Mahony
Idea thumbnail
Work Update

[JULY 18][REPURPOSE] THREE Prototypes, TWO Weeks, ONE Dream

Crowdicity Report of Week 2 Prototype Week two has been a HUGE week for ERS with sales meetings every day, a collection run on Monday and Thursday, and adding two new customers for trial runs starting next week. Even more exciting though, are the three prototypes we’ve been developing.  Like our previous post said, 11,200 glass bottles and a mountain of 28,160 plastic bottles have found their way to our storage facility instead of ending up in beaches, streets and landfills. This is an...

Stephanie Penales
by Stephanie Penales
6 Votes
Comments 2
Stephanie Penales
by
Stephanie Penales
Idea thumbnail
Work Update

[JULY 18] [COLLECTION] State of Waste Collection ERS Timor-Leste July 2018

The current ERS team in Timor-Leste has exciting statistics to share. Yes, statistics can be more than exciting! As you may have read or heard, ERS is up and running. Since February 2018 the business is operating autonomously by our Timor-team and with remote control from the Australian HQ. Hence, we were very excited to witness the progress of our collections. We drove past our warehouse yesterday and counted the bottles that have been collected since February. Approximately 28,160...

Julia Avena
by Julia Avena
6 Votes
Comments 4
Julia Avena
by
Julia Avena
Idea thumbnail
Work Update

[JULY 18] ERS Monthly Preview

After the success over the summer and the autonomous operation of ERS in Dili with 5 customers between March and July with remote management, July will be critical in the progression of ERS as a business into the future.   The goal areas for the month are as follows:   1.  Sustain the current business - Iterating and adapting to any issues that arose since February with the business operation - Gaining customer feedback - Training new employees - Ensuring customer and...

Rose Gooding
by Rose Gooding
3 Votes
Comments 2
Rose Gooding
by
Rose Gooding
Idea thumbnail
Work Update

Expanding Our ERS Team: Solutions for Remote Management in a Developing Country

Today we can proudly say we have expanded our local team and have hired two segregators (who will go on the recycling runs as well as segregate our recycling) and a manager to work with us. If our business is viable by the end of the month (land is our next major challenge!) it will be able to operate through to July without Project Everest trekkers in country. Our staff number is increasing! This is what we work for! Creating employment in the communities we operate is a crucial part of...

Rose Gooding
by Rose Gooding
22 Votes
Comments 4
Rose Gooding
by
Rose Gooding
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Rose Gooding

Sydney, Australia

Joined this community on Dec 10, 2017

University or Company
UNSW

Degree or Work area
Business

Project completed as trekker (if applicable)
Everest Recycling Solutions

Country you Trekked/are Trekking in
Timor-Lesté

Reputation ranking

Ranking
10
Points
486
Ideas
14
Votes
11
Comments
16
Followers
3

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