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Problem identified: There wasn’t a succinct and consistent way in which we were collating information relating to our interactions with clients and stakeholders, making it difficult in the hand over from team to team Solution proposed: Employing a customer relationship management (CRM) system called HubSpot What does this allow us to do? We can create a profile for each new person we meet Then, for every subsequent interaction we can log what occurred, meaning that there is...

Georgia Hurst
by Georgia Hurst
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Georgia Hurst
 

Georgia Hurst

Sydney, Australia

Joined this community on Jul 1, 2017

University or Company
USYD

Degree or Work area
Engineering

Country you Trekked/are Trekking in
Fiji

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