Project Everest

Testing usability of pre-diagnostic application in rural areas

by
Liam Donovan
Liam Donovan | Nov 30, 2017 | in Health Consulting

As from the previous post, the December Health Assessment team are currently testing and gathering data on a pre-diagnostic medical application called, Ada. We are using this app in the rural community of Nancholi, where patients will use the app before they see the clinician or the nurse.

The efficiency of Ada is being assessed by measuring how long the patient uses the app for, against the time they spend at the NAYO clinic. Along with this, the accuracy is being measured by comparing Ada's diagnosis with the clinician or nurse’s diagnosis.

The application's usability will be assessed by enabling patients to participate in a survey after their appointment. Obviously, the patients won’t be forced to engage in our survey as many will be tired, weak and afflicted.However, the patients will be highly encouraged to participate in order to gather Ada usability data.

Our initial survey questions inquire about Ada's user-friendliness, as the service must be convenient and practical for it to create a benefit for the community. The following questions investigate whether Ada would cause any change in behaviour, as the team aims to reduce unnecessary visits and thus, overcrowding. However, we believe this aspect may be a challenge due to the distrust of mobile technology, health illiteracy as well as the dependence on medical professionals, especially Doctors’ opinions.

The final question asks about people’s access to mobile phones. We need to learn about how accessible Ada would be, which in rural areas may create another barrier to health services and education.  

If anyone has any ideas they want to add or any questions feel free to comment.

 

Zikomo!   

Liam Donovan

edited on Dec 21, 2017 by Liam Donovan
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