Project Everest

Experiment Results

[Experiment Results]: Waste Fiji July 2019 - Customer Segment/Problem Definition

Experiment design post:

https://projecteverest.crowdicity.com/post/1380810

Lean Phase: Customer Segment/Problem Definition

Assumption: There is a group of people in Fiji (that may include households, small businesses, large businesses, in rural and/or urban areas) who identify waste management as a problem that they are actively seeking a solution for.

Results: 

The results of the data collected and its analysis helps identify the following key findings:

  1. 78% of respondents are satisfied with their current waste disposal methods, 17% are neither satisfied nor unsatisfied and 5% are unsatisfied.
  2. 67% of the respondents are interested in an alternate waste management practise to the one they are currently using.
  3. 80% either take their waste to landfill or have it taken there by a service.
  4. 87% of respondents across different customer segments namely – households, small businesses and large businesses in different geographical locations such as urban, coastal rural and inland rural, do not recycle any of their waste, whereas 33% of them either burn, bury and/or dump their waste.
  5. 54% of respondents pay for their waste management services and spend an average of FJD42 per week and the average time spent on waste disposal is approximately 40 minutes per week.
  6. 12% of respondents are actively seeking alternative methods of waste disposal
  7. 5% of respondents are unsatisfied with their current waste management practices 

To restate the assumption: there is a group of people in Fiji who identify waste management as a problem that they are actively seeking a solution for. Given only 12% of respondents surveyed are actively seeking alternative methods of waste disposal and only 5% of respondents are unsatisfied with their current waste management practices, the experiment results indicate a red light.

Validated Learning: 

Although the experiment results indicate a red light, a lot of useful information can be drawn from the results.

55% of respondents do not use service disposal methods due to inaccessibility and 33% do not use alternative methods due to a lack of education. This may suggest that a significant portion of the 88% of respondents who are not actively seeking alternative methods of waste disposal may be a direct result of the inaccessibility of other, more efficient methods. 

Furthermore, 87% of respondents do not recycle their waste, which again may be due to inaccessibility of services, or a result of the lack of education amongst the population regarding waste disposal. This may suggest that the red light indicated by the experiment results may be heavily influenced by respondents’ subjective views on waste disposal due to improper education. 

Next Move:  

Proposed experiments for Waste Fiji December 2019:

 

Tagged users
edited on 25th July 2019, 12:07 by Eugenia Muñoz

Eugenia Muñoz 7 months ago

Status label added: Experiment Results

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