Project Everest

Proposed Experiment

[PROPOSED EXPERIMENT]: MVP; Utility Testing with Clinicians PHASE 1: Interviews - Health Malawi July 2019

Lean Phase: Solution / Utility Testing

Assumption:  A USSD/tech based solution can provide value to and be used by clinicians in streamlining data and patient processes. 

  • Clinicians see high utility in a service which will reduce clinic congestion

  • Clinicians see high utility in a service which will optimise patient consultation times. 

  • Clinicians see high utility in a service which will enable efficient data transfer within healthcare system (from the community level, to the facility level, to the district level) 


To identify whether clinicians value engaging with a tech based solution that streamlines patient data through the healthcare system.

 Time Box: Total - 3 Weeks 

Phase 1 → 1 Week

Phase 2 → 2 Weeks

 Success Metric: Percentage of clinicians that value engaging with a tech based solution in their day to day operations with patients and patient data. 


Green Light: Assumption is confirmed. The team will continue to utility testing  an MVP with clinicians through focus groups. 

Success point: 66% of clinicians interviewed confirm that a tech based solution will provide value in their day-to-day roles. 

Orange Light: 33-66% of clinicians interviewed confirm assumption that a tech based solution can be integrated and provide value.

 Conduct focus groups with clinicians utilising the feedback from phase 1 to present an MVP that is suitable for the problem space and provides value to clinicians in patient and data processing.

 Failure Point: Below 33% of clinicians interviewed regard a tech based solution as valuable. 

Red Light: The research conducted contradicts our assumption. Revist value propositions and reassess approach to MVP. 

 Experiment build: Phase 1 

  1. Gather contact details of Clinicians and establish meetings

  2. Preliminary research interviews to validate existing data and understand where value exists in implementing a tech based solution: with regard to patient processes and patient data processes. 

 Agenda Items for interview (See attached Interview Questions) 

→ Available data: patient history & demographics 

  • What information is available to clinicians prior to patient consultation 

  • The time it takes to acquire relevant patient information including: patient history, demographics & symptoms 

→ Patient Literacy

  • How often patients make unnecessary visits to clinics 

  • The common symptoms patients present with when they have made an unnecessary visit to the clinic

→ Patient Learning

  • How well patients understand recurring symptoms 

  • If and when patients understand their recurring symptoms and decide they no longer need to attend the clinic to receive a diagnosis  

→ Pre-diagnostic data

  • What information clinicians would value having access to before their consultation with a patient 

  • How valuable access to this information would be in reducing time & improving informed decision making 

  1. Collate and analyse data from interviews 

  2. Using the collated data, design structures and questions for focus groups to be held with clinicians 

  3. Contact relevant clinicians to organise focus groups 

  4. Proceed with Phase 2

Tagged users

Grace Blackford 6 months ago

Status label added: Proposed Experiment

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