Project Everest

Proposed Experiment

[Proposed Experiment] Offer Test Solar Malawi July

Lean Phase: UVP

Assumption: The solar team is willing to work with PEV on their Microfinance ‘product in a box’, as it will allow them access to a greater customer base if they are able to loan their solar product effectively and efficiently.

Assumptions related to this: This relies on the ability of the Microfinance team to explore and efficiently set up the following attributes of this ‘product in a box’:

  • A CRM that is able to track payments effectively
  • A list of security details needed to obtain from potential customers
  • A method of risk profiling to adequately determine the risk of new customers

Time Box: 2 weeks

Success Metric:

The success metric will be whether the solar team is happy to work with PEV on this ‘product in a box’, and this will be measured by the percentage of requirements that are met.

[These requirements are the ones listed above; CRM, security details, and risk profiling methods.]

Criteria:

Green Light: Proceed to currency testing.

Success Point: Success if 3/3 criteria are met for the ‘product in a box’, and the solar team agrees to work with PEV on this solution.

Orange Light: Re-evaluate the missing criteria and continue further research and development to obtain the necessary information for a green light.

Failure Point: Less than 1/3 criteria is met.

Red Light: Re-think the current criteria and whether it is feasible to obtain these. Adjust the experiment as necessary.

Experiment Build:

  1. Begin research on the three requirements and the necessary testing that needs to happen for them to be validated. This will include:

  • CRM. Research on different CRM systems and testing of different systems in order to find ones that will work best for efficient and automated tracking of solar payments. The price of these should also be considered.
  • Security details. Research into what security systems are necessary in order to provide a loan. Research in this area should be conducted with existing Financial Institutions, Village Banks, and Government bodies to determine what ‘legal’ and ‘preferable’ security requirements would be necessary for this product. These will include things such as; identification requirements, sketch maps of their locations so that follow ups can be made, other customer data and information.
  • Risk profiling. Research into systems for simple risk profiling should also be conducted. This should also be conducted through visiting Financial Institutions and Village Banks, to understand how current institutions model risk, and what data on the customer is necessary in order to profile risk effectively. Research into other tech-enabled profiling systems would also be useful. It would also be useful for the teams to go out and experience making sales with the solar team, in order to understand how easy or difficult it is to collect information such as this from the customer, and this should be part of the iteration process.

Following research of these requirements, the ‘product in a box’ MVP should be formed, almost as an ‘SOP’ for how to run a Microfinance system for the solar product. Note: this will be utility tested further down the track, so it is okay if this is an MVP or simply a deliverable that can be used prior to utility testing different functions of this.

The offer should be made to the solar team and determine if green light.

edited on 21st May 2019, 03:05 by Rose Martin

Rose Martin 4 months ago

Status label added: Proposed Experiment

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