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Project Summary

[Project Summary] February 2019

The February Health team executed the following core objectives:

  1. Revision of research protocols

  2. Refactoring of the USSD functionality

  3. Performing offer testing for clinicians

  4. Performing currency testing for clinicians

  5. Investigating the DHO as a customer segment

More details on these core objectives and the other tasks completed throughout the month can be found in the handover document.

1. Revision of Research Protocols

Revising the research protocols was an ongoing process throughout the month. It involved clarifying the rationale for each stage in the protocol (especially by finding evidence for each stage), outlining how the statistical analysis of results will occur, redefining the success metrics, and altering the methodologies so that uncontrollable variables are eliminated. All results are presented in the Scientific Protocol Proposal, which will be the major reference for all aspects of the research protocol moving forward.

A significant change the February team made to the research protocols was the addition of stage 1B, which examines and evaluates the health literacy of patients within the Blantyre District.

The corresponding experiment proposals for each research protocol stage can be found here:

Research Protocol Stage 1A Proposal

Research Protocol Stage 1B Proposal

Research Protocol Stage 2 Proposal

Research Protocol Stage 3 Proposal

Research Protocol Stage 4 Proposal

2. Refactoring of the USSD Functionality

The purpose of this process was to increase the malleability of the USSD system to better accommodate revisions in the future. Additionally, the direction of the USSD was altered from a preliminary triage algorithm to that of a patient-clinician digital survey. This means the USSD system can be utilised for the collection of large quantities of data that will help establish an effective triage system in the future.

3. Performing Offer Testing for Clinicians

Assuming that our customer segment identifies with the need to ‘increase quality of time with patients’, the Health team conducted a quantitative experiment via phone calls. Results confirmed Heads of Clinics are our customer segment, affirming their frustration of insufficient consultation time spent with patients.

The experiment proposal and results for this can be found here:

Offer Testing Experiment Proposal

Offer Testing Experiment Results

4. Performing Currency Testing for Clinicians

The success of offer testing grants the initiation of the next stage of currency testing which aims to assess whether our customer segment - Heads of Clinics, are willing to pay for the service. The experiment, designed to address this aim, involved interviews with head clinicians. The interviews consisted of information about PEV as a company, the health project as a whole, our short and long term objectives as well as seeking potential interest from them.

The relevant crowdicity post(s) is/are as follows:

Currency Testing Experiment Proposal part 1

Currency Testing Experiment Results for part 1

N.B. Currency Testing Experiment Proposal part 2 does not yet have a Crowdicity post.

5. Investigating the DHO as a Customer Segment

With the assumption that people within the District Health Office (DHO) are actively seeking to improve data collection and analysis efficiency, we designed an experiment to glean the interest of DHO employees in addressing this problem. The experiment occurs in the form of interview questions addressing the challenges DHO data analysts face and what they currently do/will do to resolve them. The success of this experiment will help us validate the DHO as an additional customer segment.

The crowdicity post for this proposed experiment is here:

DHO Early Adopters Experiment Proposal

edited on 28th February 2019, 06:02 by Isaac Crawford

Lucy Noble 3 weeks ago

Status label added: Project Summary

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