projecteverest

Environmental Sustainability

Waste Management Consulting (ERS)

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SOCIAL OPPORTUNITY
Sustainable Development Goal Targeted: Sustainable cities and communities, responsible consumption and production

Waste Management Consulting aims to address several issues in emerging economies:

Health effects- lack of reliable government waste disposal results in harmful, toxic air due to the burning of rubbish. This negatively affects the living conditions of people residing in high density urban areas, the cities which house the majority of the population. Families and young children are particularly susceptible to the negative health impacts of frequent burning rubbish.

Environmental degradation- waste disposal that does exist in developing countries mostly results in landfill without any consideration of alternate methods. Within developing countries like Timor-Leste there is no concept of recycling let alone operational practice. At this stage there is no sustainable way to repurpose materials in Timor-Leste as an example.

Social degradation- ineffective waste management creates an eyesore in cities, reduces the attractiveness of the locale for tourists/foreign investment and sucks productive time in removal or processing. Beachside and streetside restaurants and hotels suffer from loss of customers due to the litter and burning outside. Workers in industries dependent on the environment, like scuba instructors depend on marine systems, suffer as their place of work deteriorates over time.

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  1. Nikolaos Kappos
    350 pts
  2. Rose Gooding
    229 pts
  3. Matthew Rafferty
    85 pts
  4. Kathy Li
    52 pts
  5. Kyle Brown
    42 pts

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Experiment Results

Lean Phase:   Customer segments, solution   Assumption: The assumption is that BagPay customers will say that cost is the reason that they discontinued. However, the real reason is there is not enough value in the service offering for them to be willing to pay. It is assumed that they do have the propensity to pay.   The entire experiment is available on https://projecteverest.crowdicity.com/post/808350   Results:   [Green light]   2 BagPay customer’s clearly...

by Rose Gooding
0 Votes
Comments 1
Rose Gooding
Customer Segment

There are a number of key customer segments that have been identified for ERS collection. Hotels Intention:  To establish a clear distinction between the various hotel sizes in Timor Leste. This is based on the assumption that different sized hotels would have varying priorities and perceptions of waste management in Timor-Leste. Process:  Through our data collection we found that there are 61 Hotels in Dili and surrounding areas. We noted their price, number of rooms, web presence...

Rose Gooding
by Rose Gooding
4 Votes
Comments 4
Rose Gooding
Work Update

ERS has split into two projects as of Jan 2019, with a collection and re-purpose team. This was done to enable an even focus on the two major parts of the business, and has enabled a deeper investigation into both sides of the business. ERS: Repurpose has been working on several experiments, here's the current status:   'Greenhouse Offer Test', set by the December 2018 team Purpose: To find and validate customer segment for the plastic bottle greenhouse. Status: NO LONGER VIABLE...

by Ellie Paterson
2 Votes
Comments 3
Ellie Paterson
Experiment adopted

Lean Phase: Customer Segments, Problem Assumption: The largest block for bagpay customers continuing with the service is cost. [At the end of July we had 3 BagPay customers on board (Osteria, Samuana, ProEma) and throughout July 2018-December 2018 all discontinued their service with us. The understanding of why these customers discontinued as well as a more extensive understanding of their value in waste management in recycling will enable necessary pivots in the service offering.] The...

Rose Gooding
by Rose Gooding
5 Votes
Comments 8
Rose Gooding
Experiment adopted

Lean Phase: problem Assumption: [hotels, locally owned restaurants/hotels (BagPay customer segment) schools, organisations with subsidiaries] in the Dili area and surrounds would be interested in a solution to address the waste management problem in their community Time frame:2 week time frame Success metric: success will be measured by the number of people who are interested in or actively looking for a waste management solution. Post-experiment actions: Success point: if 15% of...

Rose Gooding
by Rose Gooding
2 Votes
Comments 7
Rose Gooding
Experiment adopted

Lean Phase: Customer Segment, Problem  Assumption 1: There exists a sufficiently sized customer segment of environmentally conscious businesses in Dili that identify value in displaying re-purposed solutions that will aid in building their brands' eco-awareness in Timor. Assumption  2: These eco-friendly business' are willing to buy and display an ERS branded re-purposed solution in their business. Time Box: 1 week    Success Metric : Number of businesses that sign an...

Matthew Rafferty
by Matthew Rafferty
1 Votes
Comments 9
Matthew Rafferty
Project Summary

December 2018 was a tough but productive month for ERS in Timor-Leste. After running autonomously since February our initial goal was to meet with our existing customers to gain feedback and get them to resign their contracts. The three BagPay customers gained in July - ProEma, Osteria and Samuana - have all since stopped their service. Osteria are likely to re-sign as a second chance for ERS so BagPay still seems like a viable option for smaller businesses. We did manage however to sign on...

Nikolaos Kappos
by Nikolaos Kappos
3 Votes
Comments 1
Nikolaos Kappos
Proposed Experiment

Lean Phase:   Customer Segments, Revenue Streams, Solutions   Assumption:   1. Our current service offerings BagPay and Premium are attractive to businesses around Dili and they will want to sign up.   The goals decided upon by our December team based on moonshot thinking are to grow the customer base by 15 BagPay customers and 20 Premium customers. This will be a matter of going through the contact list on the Drive and contacting potential customers to establish EOIs and...

Nikolaos Kappos
by Nikolaos Kappos
1 Votes
Comments 4
Nikolaos Kappos
Experiment adopted

 Assumptions: There are companies with active resources to take recovered plastic and glass for recycling. These companies are accessible through the internet, telephone and face to face interactions. They have the capacity to take the recyclables from ERS.   Time Box: 2 weeks (Ending on 17/01/19)   Success Metric:   Key Metric: The extent of engagement when contacted.   Metric Measure: The conversion rate of engagement   The rate can be measured in...

by Nikolaos Kappos
2 Votes
Comments 2
Nikolaos Kappos
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